Privacy Policy

Scope of this Policy

This Policy applies only to the actions of The Little Letter Company and users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

Data Collected

Without limitation, any of the following data may be collected by this Website from time to time:

  • Customer names, Childrens’ names and dates of birth for whom  purchase are made;
  • contact information such as email addresses and telephone numbers;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected);
  • a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

We do not collect or hold any payment information.

Our Use of Data

Any personal data you submit will be retained by The Little Letter Company. Unless we are obliged or permitted by law to do so, your data will not be disclosed to third parties.  All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Any or all of the above data may be required by us from time to time, in order to provide you with the best possible service and experience when using our Website, market research and for the transmission of promotional material.  Should you wish your data to be removed then please email us at


Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this Website.


These are a small text file placed on your computer by this website when you visit certain parts and/or when you use certain features of the website. All Cookies used by this website are used in accordance with current UK and EU Cookie Law.

This Website may place and access certain Cookies on your computer. The Little Letter Company uses Cookies to improve your experience of using the website and to improve our range of products.  We have taken steps to ensure that your privacy is protected and respected at all times.

By using our website and thus giving your consent to the placing of Cookies you are enabling The Little Letter Company to provide the best possible experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended. You may block these cookies by changing your internet browser’s settings as detailed below.

This website uses analytics services. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how users use the website.  This, in turn, enables us to improve the website and the products offered through it.  You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the website, it does enable us to continually improve our business.

You can choose to enable or disable Cookies in your internet browser.  Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your internet browser.

Accessing your own Data

You have the right to ask for a copy of any of your personal data held by us under Data Protection Act 1998. A payment of a small fee will be requested. Please write to us at The Little Letter Company, 2 Seer Mead, Seer Green, HP9 2QL.

Third Party Websites and Services

The Little Letter Company may, from time to time, employ the other specialist services linked to provide certain functions to the business. The providers of such services do nothave access to certain personal data provided by users of this website.

Changes of Business Ownership and Control

The Little Letter Company may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Little Letter Company.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was originally supplied to us.

In the event that any data submitted by users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. 

Changes to this Policy

The Little Letter Company reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations. This policy was last updated 6th March 2015.

Subscription packages

Two months - £20 - 8 crafts in total (2 crafts posted twice a month in 4 packages)

Three months  - £30 - 12 crafts in total (2 crafts posted twice a month in 6 packages)

Six months  - £60 - 24 crafts in total (2 crafts posted twice a month in 12 packages)

Box sets

Posted as a single pack containing ten crafts from £20.

Click here to order

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